Paratransit & Dial-a-Ride
NEXT provides on-demand, curb-to-curb or door-to-door paratransit service in cities and communities across the United States. Through a dedication to safety and a commitment to partnership with our clients, NEXT has a proven ability to manage and improve productivity and on-time performance in demand-responsive environments.
Call Center & Paratransit Operations
The NEXT paratransit experience begins with the moment a passenger calls to make a reservation and ends only when the passenger reaches their final destination. For many of our clients, NEXT provides a full suite of call center operations, including eligibility determination, reservations, scheduling, and dispatch services. Our teams have extensive experience with a full complement of scheduling and dispatching systems currently in use in the transit market. Additionally, NEXT offers Ecolane’s scheduling and dispatch software, an industry-leading platform, at a significant cost savings over competing products.
Paratransit Scheduling Solutions
Interested in hearing more about our call center operations or Ecolane, our route scheduling software? Contact us today.