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NELLC Services

National Express Transit Blog

Building a Culture Dedicated to Automotive Service Excellence

National Express Transit’s mission is providing the safest, highest-quality transportation services – on time, every time. Our operations focus on five core values: safety, customers, people, community, and excellence.

As an organization, we’ve been focused on initiatives that truly embody these five core values and will help us achieve our mission. One of those initiatives is automotive service excellence certifications. We encourage employees across the organization to become ASE-certified and are also encouraging entire shops to become ASE Blue Shield shops.

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Best Practices of Fleet Management Companies

A good fleet management company can make all the difference in the success of the businesses that retain them, by keeping fleet vehicles and assets in peak condition, routes and services on time and under budget, and customers and stakeholders happy. The best fleet management professionals are also capable of keen analysis, and are able to learn from the past in order to plan for the future, in order to limit costs while increasing efficiency and satisfaction.

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Fleet Management System Requirements

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Behind every successful transportation company, field service business, and transit agency lies a good fleet management system. Being able to track drivers and their performance, along with the routes themselves and the current position of a given vehicle on them, as well as all the vehicles and other assets along the way from acquisition to repair to retirement, is a key part of an efficient operation.

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How To Improve Transit Operations in Rural Communities

In many rural communities, getting from one location to another without having a vehicle is a really big deal, and getting everything from food to medicine can be a trial in itself. With low population densities and the tendency for small towns to have some distance between them, rural areas aren't very conducive to the types of transit operations present in cities. However, there is a very real need for new rural transit options, and the need for existing transportation systems in rural areas to step up their game to meet the needs of more riders.

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6 Tips for Finding a Transit Service Company to Partner With

Finding a transit company partner

When it comes time to find a transit service company with which to partner, it's important to first hammer out details of what exactly is needed, the timeline of when and how long the contract will run, and the budget for acquiring those services. It's also imperative that an evaluation process be in place for considering proposals and potential partners, in order to accurately appraise each proposal to not only ensure that the agency is getting the most value for its money, but to also avoid entering into partnerships and agreements with companies that may not be a good fit for helping the agency meet its goals.

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